The Endpoint Systems Manager (ESM) is responsible for Dynatrace endpoints including but not limited to laptops, desktops, mobile devices and cloud PC's. This includes: mentoring , task management, performance management, peer reviewing changes, performing regular 1:1's and leading projects related to departmental objectives. * Analyze the existing endpoint management solutions across Windows, Mac, Linux, Android and iOS systems. * Partner with Technical Services team to identify and improve onboarding processes, build processes and procedures. * Responsible for evaluating and developing possible from Technical Services, working with on hiring forecasts, creating job descriptions and hiring new staff as needed. * Liaise with vendors and Technical Services to deliver global solutions that meet Dynatrace business requirements * 5+ years' experience in a management role.
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